Effective Date: May 27, 2026
Bliss Pediatric Dentistry (“we,” “us,” or “our”) is committed to protecting your privacy and the privacy of your family. This Privacy Policy explains what information we collect when you visit our website or interact with our practice, how we use that information, who we share it with, and the rights you have regarding your information.
Information we collect
Information you provide to us. We collect information you give us directly, including:
- Contact information such as your name, phone number, and email address when you fill out forms on our website, call us, text us, or email us.
- Appointment scheduling information you submit through our online booking platform (Archy).
- Information about your child that is necessary to provide appropriate dental care.
- Any communications you send us by phone, text, email, or other channels.
Information collected automatically. When you visit our website, we and our third-party service providers automatically collect certain information, including:
- Browser type, operating system, and device type.
- Pages you visit, time spent on each page, and links you click.
- Your IP address (anonymized where required by law).
- Referring URLs and search terms that brought you to our site.
We use cookies, web beacons, pixels, and similar technologies to collect this information. You can control cookies through your browser settings.
How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule appointments.
- Provide dental care services to you and your child.
- Send appointment reminders, follow-up communications, and care-related messages.
- Improve our website, services, and patient experience.
- Measure the effectiveness of our marketing and advertising.
- Comply with legal, regulatory, and professional obligations.
Third-party services we use
We share information with the following third parties only as necessary to provide our services and operate our website:
- Archy: online appointment scheduling. Information you submit through our booking form is subject to Archy’s privacy practices.
- Google Analytics and Google Ads: website analytics and advertising measurement. Google’s data practices are described at https://policies.google.com/privacy.
- Meta (Facebook) Pixel: advertising measurement on Meta platforms. Meta’s data practices are described at https://www.facebook.com/privacy/policy.
We do not sell your personal information.
Your choices
- Cookies: you can disable cookies through your browser settings. Some site functionality may be affected.
- Marketing communications: you can opt out of marketing emails by following the unsubscribe link in any message, or by contacting us directly.
- Ad personalization: you can opt out of Google personalized advertising at https://adssettings.google.com, and Meta personalized advertising at https://www.facebook.com/settings?tab=ads.
California residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you.
- Access the personal information we have collected about you.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of the sale or sharing of your personal information. We do not sell personal information.
- Be free from retaliation for exercising any of your privacy rights.
To exercise any of these rights, please contact us at info@blissgrins.com or call (650) 254-7777.
HIPAA and dental records
Health information collected during the course of providing dental care, including dental records, is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our separate Notice of Privacy Practices, which you will receive at your first visit. This Privacy Policy covers our website and general business practices, not the handling of protected health information, which is subject to a higher standard.
Children’s privacy
We provide dental services to children. However, our website is not directed at children under the age of 13 for the purpose of collecting personal information online. Parents and legal guardians provide all personal information about minor patients on their child’s behalf.
Data retention
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Dental records are retained in accordance with California state law and professional licensing requirements.
Security
We take reasonable physical, technical, and administrative measures to protect the information we collect. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Effective Date” at the top of this policy will reflect the most recent update. We encourage you to review this policy periodically.
Contact us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Bliss Pediatric Dentistry
1201 Saint Francis Way
San Carlos, CA 94070
Phone: (650) 254-7777
Email: info@blissgrins.com